![]() Upon reinstalling the VIP app, a new credential is assigned. If the existing VIP app is removed, this will permanently delete the existing credential ID from the phone.Customers who use the Symantec VIP Self-Service Portal for VIP credential registration (such as for VPN login use) don't need to make any changes. S/N or Credential ID: From the VIP Access app, enter everything listed under.(Adding SY* is recommended to accommodate future credential prefix additions.) Customers who use their own VIP credential self-service registration page should ensure their web page will allow credential IDs with SY prefix.VIP Security Token (Model HV08) The credential ID is on the back of the VIP Security Token. If you download the application from VeriSign, you can launch VIP Access from your mobile phone to see the credential ID. Step 4- Type your Kettering User ID, Password, the VIP Symantec code. (Note: Uninstalling VIP Access will permanently delete the credential ID from the device.)Īdditional information about Symantec VIP credential IDs can be found here. Need to locate your VIP credential ID on your VIP device Let us help you out. Step 1- Register your Symantec VIP remote access token Kettering. Get a security code from your VIP credential device and enter it in the first Security Code field. Click the Register Credential ID link in the VeriSign Identity Protection box and enter your VIP credential in the Credential ID field. Go to the Settings menu and select Authentication Factors Select New Auth Factor Choose Symantec VIP Access and select Save Add Symantec VIP Access to. First-time Registration of Symantec VIP Digital Token After entering the Credential ID associated with your token, you will then need to enter two subsequent. Both VS and SY prefixes are recognized equally by the VIP cloud. Go to Account > Users and click the edit icon next to the name. New installations will be issued an SY credential ID. Existing VIP Access apps with a VS prefix will retain that credential ID if the app is updated. Symantec VIP Access has begun issuing credential IDs with an SY prefix.
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